Can I start my goal over?

For various reasons, you might want to "start fresh" with a goal and clear out all its prior history.

The best way to do this is to either create a new goal and end the current one, or use the x-min setting (in the Settings tab) to make today the first day shown on the graph.

Sometimes people try to restart by deleting all the goal's data. That will not work, and it will almost certainly cause multiple, instant derailments on your goal! Your graph will look pretty messed up as a result, and charges will be queued up as well. In most cases, multiple derailments happen, meaning that we'll receive an alert of the issue in our support inbox, but the best way to ensure you won't be charged is to contact us right away to let us know what happened by replying to the legitimacy check email/s. If those emails haven't come through but you think a derailment has happened, you should contact us as soon as possible.

Keywords: starting fresh, restarting, resetting a goal, things not to do

Still need help? Contact Us Contact Us