How do I update my payment information?

On the Payments page, linked in the top-right dropdown menu!

If you need to update your payment information because of a temporary failure, and the card should work now, you can just retry the charges on that page. This will clear the non-payment flag without requiring you to add a new card.

If you want to change your payment card info, press the Use a Different Payment button and follow the steps to add a new payment card.

When you add a new payment card, you'll get a chance to remove any non-legit failed charges, and the others will then go through immediately. Confirming your new card and paying the outstanding charges will clear the non-payment flag. The top of the modal will display the amount you're going to pay once you link your new card.

You can choose what payment type (Stripe vs Honey Money) to use as the default for all new charges by checking the Default button below it.


Keywords: updating your payment method, fixing an expired credit card, payment method failures, the unfortunately named deadbeat flag

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