How do I update my payment information?

You can do that on the Payments page, linked in the top-right dropdown menu! If your card has failed, you can also jump to it from the big banner reminding you about that.

If there was a temporary issue and a card that didn't work when we tried it should be working now, you can just retry the failed charges on that page. This will clear the non-payment flag without requiring you to add a new card.

If you want to change your payment card info, press the Use a Different Payment button and follow the steps to add a new payment card.

When you add a new payment card, you'll get a chance to remove any non-legit failed charges, and the others will then go through immediately (and will be non-refundable since you chose to send them through). Confirming your new card and paying the outstanding charges will then automatically clear any non-payment flag. The top of the modal will display the amount you're going to pay once you link your new card.

You can choose what payment type (Stripe vs Honey Money) to use as the default for all new charges by checking the Default button below it.

Those who still use PayPal should be aware that if you switch away from PayPal, you won't be able to switch back, because we're phasing it out. If there's a reason you're not willing to make a permanent switch, we'd love to hear more!

Keywords: updating your payment method, fixing an expired credit card, payment method failures, the unfortunately named deadbeat flag