How do I delete my account?

If your Beeminder account was created less than 7 days ago or does not have any active goals, you can delete your account immediately in the Delete Account section of your account settings. It's as simple as clicking a button!

Screenshot of a "Delete Account" button

Otherwise, you need to contact support to delete your account. We include this step to intentionally make it a little more difficult to quit everything entirely and immediately. The whole point of Beeminder is to get you to stick to your goals, after all! Deleting your account is the exact opposite of that, and it shouldn't be as easy as snapping your fingers.

Screenshot showing the "Delete Account" section when you can't immediately delete it. The text says: " Has it really come to this? Here are handy links for how to quit a goal or cancel a premium plan, in case that helps, but we always appreciate hearing from you, please send us an email! You have active goals and your account is more than a week old, so to delete your account, please email support@beeminder.com. We know, we know -- making it hard to delete your account is a particularly stupid dark pattern, BUT... the whole point of Beeminder is to hard-commit to things, to put your flaky future self on the hook. So if you could instantly delete your account, that would defeat ze entire point of ze commitment device. But if you email us we'll delete it tout de suite, promise."
Having to email us adds a little bit of friction and time delay, which gives an opportunity for your long-term thinking to kick in and shout "wait, no!" if deleting your account is actually counterproductive for you. (And yes! That is something that has happened multiple times!)

That said, we never refuse to delete an account, though we might remind you of other options like taking breaks and archiving your goals if it sounds like you'd like to keep using Beeminder and are just not sure about something!

When you first email us, we ask you for a confirmation email just to prove the initial request came from you. This process is just to make sure you're the person making the request, by checking that you receive and can reply to our email. Since your data is deleted right away once we hit the button, it's important to be cautious. While we wait for the confirmation, we'll ensure you're not going to be charged again if we can help it by archiving your goals and removing any subscription. You could still charge yourself via IFTTT or our API until your account has actually been deleted, though -- make sure you turn off any such scripts and applets!

Once we've received your confirmation, we'll go ahead and delete your account, and confirm to you that that has been done. Your account and goals, including archived goals and details on deleted goals, are deleted immediately and cannot be retrieved. Once your account is deleted, we can no longer charge you.

We indefinitely retain data on your past payments (i.e. details like amounts and dates) in our payment processor, and copies of your emails to the support team (if any). This gives us access to that information in case of any disputes.

Important note: Your Beeminder account and the account you have on our Discourse-based forum are two different accounts, so each one needs to be deleted separately. If you've never logged into the forum, then you likely don't have a forum account (many members don't). Unless you let us know you have a forum account which you also want deleted, we don't have a way to see that one exists, so if you did have a forum account and you want that to be deleted as well, please let us know when you contact us about deleting your Beeminder account.


Keywords: unsubscribe, account deletion, breaking up with Beeminder

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